A User-Centred Approach to Design Transport Interchange Hubs (TIH): A Discussion Illustrated by a Case Study in the Russian Arctic

This paper proposes a user-centred approach to design Transport Interchange Hubs (TIH). It is based on a literature review of existing information related to TIHs outside the domain of transport engineering, so the focus is on the building and the usage of it by its main customers: the travellers. A literature review is used to extract high level information on travellers’ needs, technical and functional requirements of TIHs, constraints and design parameters. A product development approach is used to classify and combine this data so a proper set of design specifications to better address users’ needs is proposed. A case study in the Russian Arctic is presented to illustrate the discussion due to the complexity of needs, requirements and parameters involved in designing TIHs in extreme climates. A proof of concept, using Axiomatic Design, to develop design specifications and manage constraints is applied and discussed considering how different types of simulation tools, essential to assess performance of complex buildings, can be integrated to the design process. Robust specifications, despite being part of parametric design methods, are underexplored in the architecture design domain. This work intends to provide a contribution to the body of knowledge in this area opening avenues for further research in how to define common design targets and objectives for different stakeholders as well as to manage the collaborative work of consultants involved in designing complex buildings.