This article reports findings from the Italian part of the 2nd International Continuous Improvement (CI) survey, where 440 firms were randomly contacted and 60 responses received (response rate of 13.6%). Three research questions have been investigated: the CI tools and enablers adopted in Italy and the reasons (RQ1); the state-of-the art of the improvement activities and its evolution (RQ2) and, finally, the relations between CI tools, ability development and performance (RQ3).
Tools and Abilities for Continuous Improvement: What Drivers for Performance. Results of the 2nd International Continuous Improvement Survey
MARTINI, ANTONELLA;PELLEGRINI, LUISA
2005-01-01
Abstract
This article reports findings from the Italian part of the 2nd International Continuous Improvement (CI) survey, where 440 firms were randomly contacted and 60 responses received (response rate of 13.6%). Three research questions have been investigated: the CI tools and enablers adopted in Italy and the reasons (RQ1); the state-of-the art of the improvement activities and its evolution (RQ2) and, finally, the relations between CI tools, ability development and performance (RQ3).File in questo prodotto:
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