The purpose of this work is to investigate if an enhanced port data availability, attained through a Port Community System (PCS), can enable improvements in port processes. By applying a data-driven approach, based on Process Mining techniques, to a dataset of the export process from a PCS-enabled Mediterranean port, we found out three flaws among the export activities that cause low time-based performances in some process instances. Fixing these issues could reduce the time length of the export documentation flow and, then, the overall time performance of the export process.

Data-driven enabling of port performance improvements: the case of a port community system

Zerbino, P.
;
Aloini, D.;Dulmin, R.;Mininno, V.;Stefanini A.
2017-01-01

Abstract

The purpose of this work is to investigate if an enhanced port data availability, attained through a Port Community System (PCS), can enable improvements in port processes. By applying a data-driven approach, based on Process Mining techniques, to a dataset of the export process from a PCS-enabled Mediterranean port, we found out three flaws among the export activities that cause low time-based performances in some process instances. Fixing these issues could reduce the time length of the export documentation flow and, then, the overall time performance of the export process.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11568/890283
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