The purpose of this work is to investigate if an enhanced port data availability, attained through a Port Community System (PCS), can enable improvements in port processes. By applying a data-driven approach, based on Process Mining techniques, to a dataset of the export process from a PCS-enabled Mediterranean port, we found out three flaws among the export activities that cause low time-based performances in some process instances. Fixing these issues could reduce the time length of the export documentation flow and, then, the overall time performance of the export process.
Data-driven enabling of port performance improvements: the case of a port community system
Zerbino, P.
;Aloini, D.;Dulmin, R.;Mininno, V.;Stefanini A.
2017-01-01
Abstract
The purpose of this work is to investigate if an enhanced port data availability, attained through a Port Community System (PCS), can enable improvements in port processes. By applying a data-driven approach, based on Process Mining techniques, to a dataset of the export process from a PCS-enabled Mediterranean port, we found out three flaws among the export activities that cause low time-based performances in some process instances. Fixing these issues could reduce the time length of the export documentation flow and, then, the overall time performance of the export process.File in questo prodotto:
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