Technology and the Insurance Industry. Re-configuring the Competitive Landscape

The book presents original theoretical and empirical contributions addressing how digitalization impact the insurance environment and regulation, and how the InsurTech development should represent a threat for traditional companies, from Big Data analysis to digital devices, from personal interactivity to home automation systems development. The book focuses on the analysis of the competitiveness of technology usage in the insurance field, with particular reference to the distributive variable and to the future trends of the customer relationship in the short and medium-long term.