Actually the impacts of FinTechs (Financial Technology) and digitalization on the financial sector, and on the banking industry in particular, are really very consistent, almost disruptive in relation to the traditional way of doing banking. Progress in mobile device development, with the actual diffusion of smartphones, with a cheaper and widely-spread Internet have lead to a growing number of Mobile Banking users. The present research wants to analyze the role of Mobile Banking in the present financial ladscape according to the banking perspective. To reach this aim the paper starts with a literaure review regarding the significance of Mobile Banking, being difficult to find a relative univocal definition in literature, with no consensus for example in its definition and role in developed and developing countries. After this, the paper investigates and explores the various channels through which Mobile Money Services affect bank performances. The analysis, based on a review of the existing literature on the matter, is able to point out that the actual disruptive changes in mobile financial services and payments can represent also a great opportunity for banks to reduce their marginal costs and to increase their productivity, giving them the possibility to leverage innovative and less costly business models too. Banks, thanks also to a positive connections with Mobile Network Providers, can become able to serve also unbanked or underbanked people, above all in developing countries, reducing the prohibitive cost of maintaining phisical bank branches in rural locations . The paper in its final part indicates also some topics for further researches.
How Mobile Banking in the Digital Era can Reshape the Banking Landscape: a Literature Review
Maria cristina Quirici
Writing – Review & Editing
2020-01-01
Abstract
Actually the impacts of FinTechs (Financial Technology) and digitalization on the financial sector, and on the banking industry in particular, are really very consistent, almost disruptive in relation to the traditional way of doing banking. Progress in mobile device development, with the actual diffusion of smartphones, with a cheaper and widely-spread Internet have lead to a growing number of Mobile Banking users. The present research wants to analyze the role of Mobile Banking in the present financial ladscape according to the banking perspective. To reach this aim the paper starts with a literaure review regarding the significance of Mobile Banking, being difficult to find a relative univocal definition in literature, with no consensus for example in its definition and role in developed and developing countries. After this, the paper investigates and explores the various channels through which Mobile Money Services affect bank performances. The analysis, based on a review of the existing literature on the matter, is able to point out that the actual disruptive changes in mobile financial services and payments can represent also a great opportunity for banks to reduce their marginal costs and to increase their productivity, giving them the possibility to leverage innovative and less costly business models too. Banks, thanks also to a positive connections with Mobile Network Providers, can become able to serve also unbanked or underbanked people, above all in developing countries, reducing the prohibitive cost of maintaining phisical bank branches in rural locations . The paper in its final part indicates also some topics for further researches.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
