In this paper we analyze how users behave on the Internet while dealing with software download. We present the results of a usability test performed comparing the Internet Explorer SP-1 software download interface with a wizard-based interface. Experimental results show that our 3-step wizard is effective in increasing users' attention level and is almost error free.
Effects of Increasing Users' Attention on Cost in Software Download Interfaces on the Internet
DINI, GIANLUCA;FOGLIA, PIERFRANCESCO;PRETE, COSIMO ANTONIO;ZANDA, MICHELE
2007-01-01
Abstract
In this paper we analyze how users behave on the Internet while dealing with software download. We present the results of a usability test performed comparing the Internet Explorer SP-1 software download interface with a wizard-based interface. Experimental results show that our 3-step wizard is effective in increasing users' attention level and is almost error free.File in questo prodotto:
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