Duality – i.e. firms’ capacity to concentrate on the needs of today’s customers and the anticipation of those of tomorrow - requires managing a tension connected with the necessity to be excellent in both exploitation and exploration of their capabilities. A number of leading firms today seem to be able to handle duality quite well, revealing good operational and innovation performance over time. At the same time, the bulk of management theory still approaches this problem with a trade-off perspective, implying that these aspects of business are analyzed separately. Drawing on system theory and innovation management, this chapter tries to understand how firms can evolve dual capabilities. Empirical evidence is based on the Alfa case study and its historical involvement in radar technology.
Knowledge Management and Innovation. Being Dual
PELLEGRINI, LUISA
2010-01-01
Abstract
Duality – i.e. firms’ capacity to concentrate on the needs of today’s customers and the anticipation of those of tomorrow - requires managing a tension connected with the necessity to be excellent in both exploitation and exploration of their capabilities. A number of leading firms today seem to be able to handle duality quite well, revealing good operational and innovation performance over time. At the same time, the bulk of management theory still approaches this problem with a trade-off perspective, implying that these aspects of business are analyzed separately. Drawing on system theory and innovation management, this chapter tries to understand how firms can evolve dual capabilities. Empirical evidence is based on the Alfa case study and its historical involvement in radar technology.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.