In this paper we analyze how users behave on the Internet while dealing with software download. We present the results of a usability test performed comparing the Internet Explorer SP-1 software download interface with a wizard-based interface. Experimental results show that our 3-step wizard is effective in increasing users’ attention level and is almost error free.

Effects of Increasing Users' Attention on Cost in Software Download Interfaces on the Internet

DINI, GIANLUCA;FOGLIA, PIERFRANCESCO;PRETE, COSIMO ANTONIO;
2007

Abstract

In this paper we analyze how users behave on the Internet while dealing with software download. We present the results of a usability test performed comparing the Internet Explorer SP-1 software download interface with a wizard-based interface. Experimental results show that our 3-step wizard is effective in increasing users’ attention level and is almost error free.
9789537138097
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11568/188932
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