We could synthesise the content of our contribution by using the following metaphor: who is the best driver? The one who learned to drive with a driving-instructor or a self-taught driver? Out of metaphor: how continuous improvement (CI) should be developed? Is a company that follows a linear approach in the CI development more effective than one that follows a 'casual' approach? Starting from different interpretations (and contradictions as well) in the literature on how CI develops (from the CI maturity model on), we provide a new methodological approach, based on an operative definition of linear development and an ad-hoc test, performed on an international database of 452 companies. The article is, therefore, a contribution to the development of an empirically-based model of CI development.

Effectiveness of Different Development Paths in Continuous Improvement: Empirical Results from a (New) Methodological Approach

ALOINI, DAVIDE;MARTINI, ANTONELLA;PELLEGRINI, LUISA
2011

Abstract

We could synthesise the content of our contribution by using the following metaphor: who is the best driver? The one who learned to drive with a driving-instructor or a self-taught driver? Out of metaphor: how continuous improvement (CI) should be developed? Is a company that follows a linear approach in the CI development more effective than one that follows a 'casual' approach? Starting from different interpretations (and contradictions as well) in the literature on how CI develops (from the CI maturity model on), we provide a new methodological approach, based on an operative definition of linear development and an ad-hoc test, performed on an international database of 452 companies. The article is, therefore, a contribution to the development of an empirically-based model of CI development.
Aloini, Davide; Martini, Antonella; Pellegrini, Luisa
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11568/201237
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