The chapter provides a discussion and an update of business practices relating to the servitization phenomenon, or rather, the gradual but significant increase of the service dimension in customer-supplier realtionships, with particular reference to manufacturing firms.
Titolo: | Product Servitization |
Autori: | Dalli D; Lanzara R |
Autori interni: | |
Anno del prodotto: | 2013 |
Abstract: | The chapter provides a discussion and an update of business practices relating to the servitization phenomenon, or rather, the gradual but significant increase of the service dimension in customer-supplier realtionships, with particular reference to manufacturing firms. |
Digital Object Identifier (DOI): | 10.1007/978-88-470-2838-8_2 |
Appare nelle tipologie: | 2.1 Contributo in volume (Capitolo o Saggio) |
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